Turns out, quality control was not part of his production process.
I bought the Kindle edition of F. Paul Wilson’s An Enemy of the State based on stellar reviews and just at the story began to get interesting, it jumped to the final chapters. I found out today from Amazon that the author’s production process omitted three chapters–obviously important ones. I honestly thought it was his style.
The good news: digital publishing not only allows us to make corrections at any time, we can also notifiy previous buyers of updated editions (no need to return pesky registration cards!).
The bad news: publishers should not assume that they can cut corners just because they can deliver updates. It’s not a good customer experience.
I now have to go back to re-establish the continuity, if I do it at all.
I figured the author was just being clever, or lazy
Turns out, quality control was not part of his production process.
I bought the Kindle edition of F. Paul Wilson’s An Enemy of the State based on stellar reviews and just at the story began to get interesting, it jumped to the final chapters. I found out today from Amazon that the author’s production process omitted three chapters–obviously important ones. I honestly thought it was his style.
The good news: digital publishing not only allows us to make corrections at any time, we can also notifiy previous buyers of updated editions (no need to return pesky registration cards!).
The bad news: publishers should not assume that they can cut corners just because they can deliver updates. It’s not a good customer experience.
I now have to go back to re-establish the continuity, if I do it at all.